Pension
Life assurance
Health screening

Supplier Relationship Manager

Salary Competitive + Bonus + Company Car
Location Coventry + Hybrid Working
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

About You

Are you a commercially driven relationship manager who knows how to get the best out of suppliers and teams? Do you thrive in a fast-paced sales environment where performance, accountability, and results matter?

We are looking for a Sales Relationship Manager to take ownership of supplier performance and play a critical role in driving sales outcomes. Acting as the key link between our sales teams and external partners, you will lead from the front - challenging, influencing, and improving performance to deliver against demanding targets.

This role requires someone with proven experience in supplier relationship management within a sales-driven environment, a strong grasp of the property market (including part-exchange and conveyancing), and the ability to lead and develop high-performing teams. You will be confident influencing stakeholders at all levels and using data, insight, and commercial judgement to drive measurable improvements.

Highly organised and results-focused, you will be comfortable managing multiple priorities, working with CRM systems such as Salesforce, and turning performance data into action. Above all, you will bring the energy and commercial mindset needed to push standards, unlock value, and consistently deliver results.

You will play a pivotal role in ensuring suppliers meet contractual KPIs and SLAs, while identifying opportunities to enhance value, improve service, and maximise commercial performance - particularly during key trading periods.

Benefits of joining our sales team:

Financial:

  • Competitive Salary + Discretionary Bonus
  • Company Car 
  • Company Pension Scheme
  • Life Assurance
  • Professional Subscriptions paid for

Lifestyle/Health & Wellbeing:

  • Hybrid Working - up to two days a week in our Coventry Office
  • On-site parking, Monday to Friday working pattern, 37 hours per week
  • 24 days holiday (rising to 28) plus Bank Holidays (in lieu)
  • 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
  • Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
  • Colleagues Benefit Booklet with a range of store offers discounts and promotions
  • Family Friendly Policies

Why Join McCarthy Stone

At McCarthy Stone, we are committed to delivering exceptional experiences for our customers and building high-performing, collaborative teams.

This role offers the opportunity to:

  • Play a key role in driving sales performance through supplier partnerships
  • Work at the heart of a commercial and customer-focused function
  • Influence strategy and decision-making at a senior level
  • Develop your leadership and commercial skills in a dynamic environment

What You Will Do:

  • Achieve Sales Success: Hit your sales targets by negotiating competitive deals, while maximising margin and protecting our average sales price.
  • Tailored Customer Experience: Provide personalised service, guiding customers through their journey and ensuring they feel valued and understood.
  • Exceptional Presentation: Maintain high standards at every touchpoint, showcasing the best of McCarthy Stone’s offerings.
  • Community Engagement: Build relationships with potential customers and existing homeowners, bringing the McCarthy Stone lifestyle to life.
  • Collaborative Efforts: Work closely with various departments to ensure smooth operations, from property checks to sales lead analysis.
  • Compliance & Knowledge: Stay updated with sales processes and compliance requirements, ensuring your skills are always sharp and relevant.

What We are Looking For:

  • A strong relationship builder who can influence and challenge constructively
  • Commercially astute, with the ability to identify value and drive performance improvements
  • A confident communicator, able to operate effectively with senior stakeholders
  • Proactive and solutions-focused, with strong problem-solving and decision-making skills
  • Highly organised, with the ability to manage competing priorities in a fast-paced environment
  • A collaborative leader who can motivate and develop others

 

Ready to lead high-performing partnerships that do more than support sales - they drive results?

If you are a commercially focused leader who thrives on performance, relationships, and delivering impact, we want to hear from you.

Apply now and play a key role in shaping the future of retirement living with McCarthy Stone.

At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

 

#LI-DNI

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!

24 days annual leave

Pension
plan

Life
assurance

Employee assistance helpline

Health
screening

Eyecare voucher scheme

Long service award

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