Pension
Life assurance
Health screening

House Manager

Salary £17,381.42
Location Exeter
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

We have an exciting opportunity for people to show an expression of interest for future House Manager roles in Exeter, Exmouth, Torquay, Truro, Redruth, St Austell and the surrounding areas.

McCarthy Stone are building a Talent Pool to support our vibrant McCarthy Stone Retirement Living developments, where you will be the first to hear when vacancies arise in your preferred locations. 

Hours: Typically 25 hours/week, Monday-Friday 

Salary: £17,381.42, + Bonus  

The role: 

This diverse role is perfect for someone passionate about delivering exceptional customer service and creating a vibrant retirement living community as a House Manager. In this role, no two days are the same and you will be responsible for ensuring high quality property management and home owner engagement.

Key responsibilities for a House Manager: 

  • The day-to-day operational running of the development 
  • Proactive and effective relationships with internal and external customers 
  • Representing and championing the McCarthy Stone brand at the development 
  • Promoting and driving activities for our Homeowners and driving a vibrant community

You will bring: 

  • Experience working in a customer centric environment 
  • Experience in multi-tasking and prioritising workload 
  • Emotional intelligence, self-awareness, empathy, and compassion 
  • Ability to problem solve, with a can-do attitude and hands on approach 
  • Time management, organisation and prioritisation 

As part of McCarthy & Stone, a successful and fast expanding national company, you’ll get all the training and support you need to help you meet your career goals. This includes courses such as basic first aid, safety in the workspace, Dementia Friends and many more. 

Benefits: 

  • Life assurance
  • Employee Assistant Programme
  • Flexible working hours
  • Annual bonus scheme
  • 2 Paid volunteering days per year
  • Cycle to work scheme

All House Manager applications will be reviewed as soon as they are received, Applications will be screened as they are received and you will be advised if you have been selected to interview to join our House Manager talent pool for your preferred location(s). At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all.

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list!

24 days annual leave

Pension
plan

Life
assurance

Employee assistance helpline

Health
screening

Eyecare voucher scheme

Long service award

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